Business Services

Business services are activities that support a company’s operations but don’t produce or deliver any physical products. These include marketing, accounting, customer service, transportation and travel, office maintenance, and many other types of services. The business services industry is growing quickly, as companies seek new ways to support their internal operations and external customers. Technology and digitalization have transformed the industry, with businesses increasingly outsourcing their non-core functions to business services providers.

The European Union has recognized the important role of business services in creating jobs and fostering growth. As a result, the EU’s Internal Market legislation and policy actions aim to remove barriers that hamper competitiveness in this sector. These include regulations that ensure equal treatment for business services across the EU, and rules on labor mobility and cross-border provision of services. The EU also aims to stimulate the development of innovative and sustainable business services by supporting research, innovation and the exchange of best practices.

Outsourcing business services can be a cost-effective and efficient way for companies to grow their businesses and enhance their operational efficiency. They can provide access to specialized expertise that is not available in-house, and they can help companies adapt to changing business conditions and market trends. Additionally, these services can improve quality and increase profits for the companies that use them.

Examples of business services include insurance services for workers’ compensation, food services for a corporate lunch, and travel services for a business conference. In addition, these services can include consulting, marketing, and waste handling. These types of services can be provided by companies that specialize in these fields or by companies that are part of the larger business services industry.

A successful business services strategy requires the right mix of people and technology, enabling organizations to adapt quickly and respond to changing business needs. This includes developing a clear understanding of the value proposition for your business services, designing them for success, and measuring performance against your service level objectives.

Business services can be provided by internal departments, such as information technology (IT) or human resources, or by external companies that provide them on a contract basis. Examples of business services include marketing, accounting, and human resources management. In the case of IT, business services are typically provided by a third-party provider that offers a scalable and customizable solution that meets the specific needs of a client.

The Business Services Center (BSC) increases efficiencies and reduces costs for NYS agencies by centrally processing transactional human resource and finance services that are common across multiple departments. This enables agencies to focus on their core mission and provides a seamless, high-quality experience for employees and managers. The BSC is staffed by a highly motivated team dedicated to delivering exceptional service. This team consists of administrative services, data and analytics, customer support, and a team that manages onboarding, training, and BSC liaisons for agency employees. Click here for more information about BSC and its services.